Student Services

As an online student, you have access to many of the resources and services available to campus students. Explore the options below to learn more about how we’re here to help you succeed.

Technology Services

Information Technology at William Paterson University strives to provide state-of-the-art technology solutions that meet the needs of our university community, and we are committed to providing the best user support possible.

User Services consists of the Help Desk, Field Services, Enterprise Desktop Support, and Technology Consultants. In coordination, they triage technology-related requests, resolve technical problems, develop technology infrastructure, and more.

If you encounter information technology or user services issues, our team can assist. Simply reach out to our IT Help Desk online or call 973-720-4357.

Library Services

The David and Lorraine Cheng Library is the academic knowledge center of William Paterson University and is proud to offer online students access to a vast collection of multimedia resources, citations and databases, research materials, and more.

Whether or not you are an experienced researcher, we will work with you to guide you through our resources, information retrieval strategies, and information management techniques. Our goal is to help you become a confident and skilled user of information resources and services. Call 973-720-2663 or fill out a Schedule Research Help form for assistance.

For more specialized reference items, we participate in an Interlibrary Loan program and in the VALE Reciprocal Borrowing program. For reference help, you can email or live chat with a librarian. We’re also available via phone at 973-720-2116. Plus, we encourage you to connect with us on Facebook, Twitter, Instagram, and YouTube.

Financial Aid

Your education is a major investment. That’s why the Office of Financial Aid at William Paterson University aims to provide you with the necessary information to locate and secure available funding for your education.

We’re happy to assist in answering questions about establishing aid eligibility, applying for aid, loans and grants, financial aid counseling, and more. When you fill out your FAFSA, be sure to use the William Paterson Federal School Code: 002625.

You should monitor WPConnect to view your financial aid package as well as any follow-up items required. Also, view your William Paterson University email account, since this is a secure link and the only way many administrative departments communicate with students.

For more information, email us or call 973-720-3945.

Military Students & Veterans

The Office of Veteran and Military Affairs proudly welcomes veterans and military students. We recognize the dedication and sacrifices you have made serving our country.

Our office provides support to veterans, active-duty service members, and military families by administering services that assist with the transition from military service member to college student. Our goal is to be responsive to your multifaceted concerns and assist in achieving your educational goals.

We can answer your questions about educational benefits, entitlements, counseling and advocacy resources, and anything else to assist your pursuit of an academic and civilian career. Check out our FAQs or contact us via email or phone at 973-720-3660.

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