The healthcare industry represents a vast network of independent systems. Nurse administrators and leaders are in a unique position to increase efficiency and prevent miscommunication between systems by advocating for employees, patients and the industry itself.
The William Paterson University (WP) online Registered Nurse (RN) to Master of Science in Nursing (MSN) – Nursing Administration program equips graduates with the knowledge and skills to advocate for the people and systems that impact quality healthcare.
Patient Advocacy
One of the biggest advantages nurse administrators and leaders have is their real-world, bedside experience. Given their hands-on practice in direct patient care, they understand how to care for patients at their most vulnerable. With this knowledge, they can continue to advocate for patients at a higher level in a leadership position. For example, nurse administrators and leaders offer crucial insights along the care continuum, including in patient safety, education and empowerment, and health equity:
Patient Safety
Nurse administrators and leaders provide key guidance from the time a patient is admitted to when they get discharged. This process involves double-checking for errors in medication administration or other care directives. They also coordinate with case managers or social workers to ensure patients go home with every tool they need to move forward successfully.
Education and Empowerment
Health-related information is complex and can be confusing, making patients feel like they lack agency and a voice in their care. Nurse administrators support patients by educating and supporting the nurses providing care. Nurses advocate for patients by helping them understand what physicians and other healthcare professionals communicate and advising on healthy habits such as diet, exercise and stress reduction.
However, nurses need support from nurse administrators and leaders in the form of “decision-making to distribute resources and strategic planning to research practices that improve patient outcomes,” among other assistance. With this support from administrators, nurses can ensure that no patient feels “less than” or powerless in their health decisions.
Health Equity
Various factors keep every individual from receiving the care they deserve. Race, ethnicity, cultural differences, financial status, language, age and even one’s weight all create social barriers that hinder access to care.
Nurse administrators and leaders can advocate for each patient with cultural competence, no matter the patient’s demographics or health history. Oftentimes, this means educating nurses, physicians, specialists and upper management about health equity.
Protecting Staff Well-Being
Patient advocacy is of utmost importance. Yet, it would be nearly impossible to make that happen without advocating for those who provide patient care. Even before the COVID-19 pandemic, nurse burnout affected the healthcare field. Long hours, stressful environments, exhaustion, lack of support and the emotional strain placed on nurses all contribute to industry burnout and turnover rates. These factors also lead to reduced quality of care and higher mortality rates.
However, nurse administrators play a crucial role in helping nurses avoid and improve burnout. Nurse administrators and leaders can establish staff-forward initiatives that prioritize staff well-being. For example, they can structure schedules so nurses get needed breaks. They can serve as a sounding board, allowing nurses to voice their concerns without judgment. Nurses in leadership positions can also instruct upon various coping mechanisms — or offer resources to do the same.
Finally, they can be the liaison between staff and upper management. Nurse leaders must help management understand the importance of caring for the healthcare professionals in their charge.
Impacting Health Policy
Nurse administrators and leaders offer a unique perspective regarding health policy. With their previous experience caring for patients on the hospital floor, they have the opportunity to impact the legislature. As one research study published in Policy, Politics & Nursing Practice found, nurses with professional experience are poised to advise government officials. The authors state that “nursing organizations are engaged in a variety of policy issues and employ several advocacy strategies and tactics to influence and shape policy.”
Such advocacy also encompasses inter-organizational operations. Nurse leaders have the ear of the C-suite and can champion changes within their healthcare facility. For instance, they can implement staff-friendly modifications or ensure patients have financial options they can afford. There are multiple ways nurses in leadership positions can effect change for the better of all parties in the system.
The Opportunities of an Advanced Education
Nurses don’t have to rise to these advocacy responsibilities on their own. Educational opportunities like WP’s online RN to MSN – Nursing Administration program guide nurses every step of the way. This online program has three major benefits:
- Students earn their Bachelor of Science in Nursing (BSN) and an MSN degree thanks to the program’s healthcare and business curricula.
- Nursing professionals gain the advanced, thorough knowledge necessary to progress their careers and pursue leadership roles.
- Students develop the skills to be effective advocates in their field.
In courses like Principles of Nursing Administration and Foundations of Management, nurses focus on the knowledge, skills, attitudes and competencies required of an effective leader in complex healthcare environments. This framework helps support a healthcare culture that allows vision, innovation, integrity, mutual respect and patient-first care.
In courses like Population Health, Legislation and Social Policy, students gain foundational knowledge of the political and social influences on populations and the legislative systems nurse leaders impact.
Students can complete WP’s program in as few as 20 months, and graduates will have the knowledge and skills to pursue careers such as nurse manager, chief administration officer, chief nursing officer and nurse manager. Thanks to WP’s program, professionals in these nurse administrator roles can impact patients, healthcare professionals and the industry for the better.
Learn more about WP’s online RN to MSN – Nursing Administration program.
